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I would not recommend Ardent. Fiscal responsible people will find this review helpful.

Ardent solicited my elderly parents, entered them into a contract and ended up turning them over to a collection agency even though Ardent was paid. Oh, and my elderly father has Alzheimers and Dementia disease. Ardent found my parents, my parents did not call them. Ardent created a year contract to treat the exterior of his home for bugs.

I called and emailed the request to Ardent.

I cited. My parents are elderly and my father has Alzheimers. They are not comfortable with having people in and around their house. They want to call an exterminator when they want to request service when they feel they need it.

My father takes medication for his disease that makes him see things and experience things that are not real. They do not want anybody in or around their house; it disturbs my father.

Ardent respondedIf a customer wishes to cancel before their agreement is fulfilled we just ask that they pay back the Initial discount they received on the first service. Your initial discount was $250

Ardent is requesting $250.00 more dollars, in addition to the $150.00 already paid. That totals $400.00!

They quoted $299.00 for first exterior treatment. They discounted this treatment by $250.00 because they got my dad into a contract. $299.00 is a grossly inflated number. When they say they discount it for the benefit of the customer, I feel they are actually discounting an unreasonable amount that no sane consumer would actually agree to.

That means Ardent thinks their first visit plus 4 quarterly visits actually cost $700.00 dollars!!! I have been a home owner for a very long time and I have never spent anywhere close to $700.00 dollars for a year of pest control.

I told Ardent the $150.00 dollars already paid should cover the service provided. Ardent hasnt recreated the wheel, their service resulted in the exact same end result as the 65.00 service. A reasonable amount of 65.00 times two visits equal 130.00.

My parents and I feel we have paid a fair amount for services rendered. Ardent came to their house on June 11 and July 8. We would gladly pay more if we felt like the $150.00 did not cover services. It is not our intent to short, cheat or under pay Ardent.

The $450.00 dollar contract is bloated and should have never been executed with my father.

No more payments were submitted to Ardent. Ardent has turned my fathers account over to a collection agency.

User's recommendation: Dont use.

Preferred solution: Price reduction.

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